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Cannot find cloud zoom room recordings via API

johnsonmcgee
Newcomer
Newcomer

Our zoom room cloud recordings are showing up under Admin -> Recording Management but they do not show up under the Recordings header under "Personal" on the same account. This means I cannot use the OAuth API to call a list of meetings and download them using our TranscriptionMachine app, which has all the right permissions, but shows 0 cloud stored meetings.

 

I am using this package: https://github.com/ricardorodrigues-ca/zoom-recording-downloader/ 

 

How can I find these recordings via API or move them to the "personal" area where they might be seen that way?

 

Files attached to show what the issue is.

 

Zoom Room controller is iOS/iPad and the actual computer is a Windows-based machine.

 

Thank you.

 

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