Cannot delete virtual background (have already deleted and installed Zoom, deleted the Cache, etc) | Community
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Newcomer
May 15, 2025
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Cannot delete virtual background (have already deleted and installed Zoom, deleted the Cache, etc)

  • May 15, 2025
  • 2 replies
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Hi, 

 

I have spent 60 minutes trying to have no virtual background. With the help of ChatGPT, I have already deleted and installed Zoom, deleted the Cache on my Mac, etc. 

 

The background apparently is saved somewhere online..

 

Would you have any recommendations?

 

Thanks!

 

Best answer by MGSR

Hello @ValGermany,

Welcome to the Zoom Community! We're glad to have you here.

If you're using macOS, it's possible that the background was uploaded directly to your computer instead of through Zoom. Once the meeting starts, a green video icon will appear in the top-right corner of your Mac's menu bar. Click the icon and uncheck 'Background' to remove the virtual background.

Let me know if this helps or if you need further assistance.
 

2 replies

MGSR
Community Manager
MGSRAnswer
Community Manager
May 15, 2025

Hello @ValGermany,

Welcome to the Zoom Community! We're glad to have you here.

If you're using macOS, it's possible that the background was uploaded directly to your computer instead of through Zoom. Once the meeting starts, a green video icon will appear in the top-right corner of your Mac's menu bar. Click the icon and uncheck 'Background' to remove the virtual background.

Let me know if this helps or if you need further assistance.
 

Newcomer
July 3, 2025

Worked!  The green box with a camera icon was not at the top right of the Mac menu bar--it was on the left of the items in the menu bar, but it worked well once I found it!   Thank you very much.

Newcomer
May 15, 2025

That works, Thanks!