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Cannot connect direct to the link sent in group

Naqeeba
Newcomer
Newcomer

Hi , I cannot connect direct to the link sent in group or any meeting launcher. I need to go to the app and rewrite everything od and password and only then it will allow me to join.. Can you guide or fix this issue.?

1 REPLY 1

sachinzoom
Community Champion | Employee
Community Champion | Employee

Hello,

 

Its better to have the zoom app signed in to avoid multiple times sign in and out. Please follow these steps and article to understand the joining process:

 

  1. Open the Zoom desktop client.
  2. Join a meeting using one of these methods: 
    • If you want to join a meeting without signing in, click Join a Meeting.
    • If you want to join a meeting by signing in:
      1. Sign in to the Zoom desktop client.
      2. Click the Home tab.
      3. Click Join.
         

         

  3. Enter the meeting ID and your display name.
    • If you're signed in, change your name if you don't want your default name to appear.
    • If you're not signed in, enter a display name.
  4. Select if you would like to connect audio and/or video.
  5. Click Join.

Link: https://support.zoom.us/hc/en-us/articles/201362193-Joining-a-Zoom-meeting

 

If this helps, please accept the answer as an accepted solution.