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Cannot access zoom via work profile and Edge

jhchai
Newcomer
Newcomer

Hi,

 

I have a work profile set up and when I click on links to a zoom meeting from my Android Outlook, it takes me to my the work profile instance of Microsoft Edge.

 

From there, I'm stuck at the Launch Meeting page and when I click that, nothing ever happens.

 

When I try to download from Google Play or Zoom, it indicates that I cannot download or install or that my phone is incompatible.

 

However, my personal Zoom is fine and I use that with no issues.

 

I haven't heard of others in my organization having this Zoom access issue so trying to figure out what I'm doing wrong or if I am inherently limited.

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