Can't view who agreed to Disclaimer after meeting ends, not listed in Usage Reports???? | Community
Skip to main content
S
Newcomer
Scizzors76
Newcomer
March 13, 2023
Question

Can't view who agreed to Disclaimer after meeting ends, not listed in Usage Reports????

  • March 13, 2023
  • 1 reply
  • 0 views

Hi Everyone, 

 

I have been trying to figure this out for days!  

We have the Pro Plan and I use Zoom on my desktop.  Before every meeting starts my client is required to read and agree to our custom Disclaimer in order to enter the meeting.   From what I have read, when the client agrees or disagrees, the answer is saved.  In my reading, it should be able to be viewed in the Reports, then Usage but it's not there. 

Where do I go to view and save this info for our company records?  It's important for us to have record of who agreed to the disclaimer. 

Any and all help appreciated!! Thank you. 

    1 reply

    R
    Community Manager
    rn-zm
    Community Manager
    March 15, 2023

    Hey @Scizzors76 you should be able to find the disclaimer within the User Activity Reports, try using this direct link https://zoom.us/account/report?tabValue=1#/userActivityReports

     

    Users must agree to the disclaimer, otherwise, if they click Cancel in the disclaimer, they will not join or start the session, or sign in.

    Users will be shown disclaimers each time an account owner or admin chooses to update a disclaimer, and then again at the specified frequency. More info on user activity report for disclaimers and customize the recording disclaimer.


     

    S
    Newcomer
    Scizzors76Author
    Newcomer
    March 15, 2023

    Hi RN, 

    Thanks for much for the reply.  I used the link you sent me and there are ton of things listed that happened during my meeting with certain client but nothing about accepting the disclaimer.  

    For instance, these things are listed:

    Meeting ID
    Topic
    Host
    Participants
    Start Time
    End Time
    User Join Status
    Join Time
    Leave Time
    Screen Share Used
    File Transfer Used
    Recording Used
    Video Used
    Phone Used
    VOIP Used
    Chat Used
    Meeting Encryption Status
    Nothing about disclaimer.  Could I have a setting wrong?  I really need this to work.  I know my attendees are seeing the disclaimer and agreeing to it because they can enter the meeting but there is not record of the accepting of the disclaimer, which I need.  Thanks for the help. 
    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.