Can't view webinar full screen | Community
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Newcomer
March 16, 2022
Question

Can't view webinar full screen

  • March 16, 2022
  • 1 reply
  • 23 views
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    1 reply

    Community Manager
    March 16, 2022

    Hey @Gene_Hoffman  you can switch any of the layouts (except floating the thumbnail window) to full-screen mode by double-clicking your Zoom window. You can exit full screen by double-clicking again or using the Esc key on your keyboard. Note: In older versions of macOS, click Meeting and Enter Fullscreen in the Top Menu bar. More info within our KB on Adjusting your video layout during a virtual meeting

    Newcomer
    March 17, 2022

    The issue is that sometimes there are two windows: 1) the presenter's computer screen and 2) the presenter's camera.  There is a vertical bar between the two windows that I can drag to increase or decrease the size, but I can't find any way to close the window with the presenter's camera., so I can see the presenter's computer screen full screen.  I prefer this because of the better resolution.   Even if the presenter closes their camera view, it is replaced by a company logo. 

     

     

    Sometimes, the presenter's camera is shown picture-in-picture, so I am seeing their computer screen full screen.  This is great.

     

     

    There are multiple people at the company who present various webinars.  I have asked about this issue in their on-line forum.  So far, none of them know what they're doing that makes any difference.  They asked me to ask you.

     

    Another user has reported seeing the same issue I am reporting, so it's not just me.  Some have suggested that the issue is due to a recent Zoom change.  Some have suggested that I'm seeing this issue because I'm using macOS instead of Windows.

     

    I am using macOS Monterey, version 12.2.1 and Zoom version 5.9.6.