Can't use cloud recording | Community
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Newcomer
February 15, 2023
Question

Can't use cloud recording

  • February 15, 2023
  • 1 reply
  • 0 views

Hey there! I'm trying to enable cloud recoding, but zoom is telling that I don't have enough storage. However, I've deleted all me previous recordings already. Can someone help me? 

 

PS.: My clip is in Portuguese, but basically Zoom shows me that I've used 73,32GB of 5 GB that were available lol. Also, there are no recordings.  

    1 reply

    Community Champion | Customer
    February 15, 2023

    Hello,

     I suggest you submit a ticket with Zoom support (https://support.zoom.us/hc/en-us/requests/new)  
    Regards