Can't set up synced calendars

Forum|Forum|3 years ago
March 10, 2022
2 replies
0 views

I'm trying to sync my calendars as described in this help post. However, when I get to the step that says "Tap the Sync Zoom Meetings from calendars toggle to on", the toggle will not switch on when I tap it. It doesn't matter where I tap on that screen (including of course the toggle itself, but I tried tapping the label as well), I can't get anything to happen.

My zoom app is version 5.9.6 (2729).

Help?

Best answer by MarkH

UPDATE: For me.. I went into the iPhone settings under zoom and there was an option to "Allow Calendars" once i enabled that, I went back to the app and the toggle worked and showed my icloud calendars as options.

Hope this helps someone else since I have not seen these instructions any where else.

A

AshleighMAuthor

Newcomer

I should add that's the iOS app.

C

colegs

Community Champion | Employee

@AshleighM are you using a personal account, or are you part of a business account?

A

AnnMD

Newcomer

So at this point I have calendars turned on but the sync toggle still won't work. Would appreciate any help that anyone can provide. Thanks!

i have the same problem and no fixes listed here worked

M

MarkH

Newcomer

I am having the exact same issue.. the toggle button does nothing and does not allow me to enable the feature ? App Version 5.10.0

M

MarkHAnswer

Newcomer

UPDATE: For me.. I went into the iPhone settings under zoom and there was an option to "Allow Calendars" once i enabled that, I went back to the app and the toggle worked and showed my icloud calendars as options.

Hope this helps someone else since I have not seen these instructions any where else.

Bri

Community Manager

Thank you for sharing this update @MarkH !

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