Can't schedule a recurring meeting; I get error code : 4294967295. How to solve this? | Community
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Newcomer
June 8, 2023
Solved

Can't schedule a recurring meeting; I get error code : 4294967295. How to solve this?

  • June 8, 2023
  • 21 replies
  • 1 view

At some point I stopped being able to schedule recurring meetings. I just started receiving the mentioned code. I had subscribed into and integrated it with Calendly and then canceled the subscription. Not sure if this is causing it.

Best answer by MGSR

Welcome to the Zoom Community, @DJCilliersWe're sorry for the inconvenience. The recent issue has been identified and was related to the AWS outage, and it should now be resolved. Kindly refresh the app and let us know if the problem persists. We appreciate your patience and are here to assist further if needed.

 
 

21 replies

Community Manager
June 14, 2023

Hi @Ed_VSharp can you please screenshot where the error 4294967295 is prompt? I am not familiar with this error. 

Newcomer
June 20, 2023

This is my screenshot.  I'm trying to reschedule a meeting to later in the day and reinvite guest.

Newcomer
June 20, 2023

Sorry forgot screenshot

 

Newcomer
July 11, 2023

I get the same error code when I try to schedule any form of Zoom meeting. 4294967295

It is now a software dead in the water, and I have to spend valuable vacation time trying to figure out why I cannot schedule a single thing on Zoom.

Newcomer
July 11, 2023

Update: I just realize that when Zoom said "Can't schedule the meeting", and I tried over and over again - it actually scheduled the meeting and sent an invite to my client. It did not say so in the client, but all the meetings were booked when I tried the web-interface. 

So the client's very first impression of me was that I sent 5-6 invitations to the same meeting - over and over again - making me look like a complete idiot. I have now deleted all scheduled meetings. Any suggestions how I should repair the first impression with the client? 

Amateurs.

Newcomer
July 11, 2023

At least change the error code sentence to "We say we cannot schedule this meeting, but check in our web interface too because sometimes it is scheduled but we cannot sync our own sheit on our own servers here at Zoom".

(Sorry - needed to vent.)

Newcomer
July 11, 2023

I am now getting this error message and I can't schedule meetings at all. This is incredibly frustrating as I use zoom on a daily basis. Unlike the poster above, no invites are sent out and it is not scheduled.

 

Can't schedule the meeting. Error code : 4294967295.

Newcomer
July 11, 2023

I am also getting this error and the software is useless to me at this point.  Please help!

Newcomer
July 11, 2023

Glad it isn't just me! Something strange is happening and I can find no solutions by googling the issue, which tells me it's pretty recent. Whatever it is, it needs to be fixed NOW. I need to schedule meetings for tomorrow.

Newcomer
July 11, 2023

you and me both...how can we escalate this?

 

Newcomer
July 12, 2023

Have no clue. Parallel to this I have an open ticket with customer service, where we are slowly iterating the conversation to the point where they run out of "have you tried to uninstall and then re-install the software?" and start looking at it for real (i.e escalating to an actual engineer without a prompted standard script)

Fingers crossed.

Newcomer
July 11, 2023

I have sent an email but no response yet. It would be nice if one of the mods would reply in here. This is no joke. Zoom is a vital part of my job and if it doesn’t work, I need to find a new platform. 

Newcomer
July 11, 2023

Same thing happening to me. unable to schedule anything today

Newcomer
July 12, 2023

I have found a temporary workaround. If you get the Zoom Extension for Firefox you can schedule a meeting in Google Calendar. When you add an event in the calendar, there's a new button that says Make it a Zoom Meeting. Click on that and it generates a meeting.

 

https://addons.mozilla.org/en-US/firefox/addon/zoom-new-scheduler/

 

This issue still needs to be sorted though, and asap.

Newcomer
August 15, 2024

Correct you could use an external calendar or extension. There are is also a Zoom app Salepager designed for scheduling recurring meetings.

Newcomer
July 12, 2023

Same here, unable to schedule new calls.
Seems to be an issue with (the connection to) the server, as the list of existing scheduled events keeps on trying to load.

Newcomer
July 12, 2023

I was just sent instructions to do this, but it does NOT work:

 

1. Please quit out of the Zoom app.
2. Download CleanZoom (they give you the URL but I can't paste it in here)
3. Run CleanZoom.exe+.
4. Restart the device.
 
After doing so we will need to re-install the Zoom application.
 
1. Navigate to Zoom’s Download Center and select Download for Zoom Client for Meetings.
2. Run the downloaded installer file and follow the instructions to install.
 
Once done, please try to schedule a test meeting using the newly re-installed Zoom client and check for improvements.

 

If they tell you to try this, go ahead in case it works for you. It did not work for me.

Newcomer
July 12, 2023

Hi Sara, 

I was given the Mac OS equivalent of those instructions, and it didn't work for me either. 

Newcomer
July 12, 2023

Awesome. Sigh.