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Can't schedule a recurring meeting; I get error code : 4294967295. How to solve this?

Forum|Forum|2 years ago
June 8, 2023
21 replies
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At some point I stopped being able to schedule recurring meetings. I just started receiving the mentioned code. I had subscribed into and integrated it with Calendly and then canceled the subscription. Not sure if this is causing it.

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Best answer by MGSR

Welcome to the Zoom Community, @DJCilliers! We're sorry for the inconvenience. The recent issue has been identified and was related to the AWS outage, and it should now be resolved. Kindly refresh the app and let us know if the problem persists. We appreciate your patience and are here to assist further if needed.

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J

jjtexlax14

Newcomer

Any Resolutions to this issue?

S

SaraBrown

Newcomer

Not so far.

R

rn-zm

Community Manager

Hi @Ed_VSharp @SaraBrown @jjtexlax14 @patrickstahl @Babo I am seeing this a known issue with our engineers. I will keep an eye on this to see if I can gain any further information on a solution.

I'd like to know how you access the client calendar with your integrated calendar. Are you scheduling the meeting from the Client Calendar as the HOST, or are you an external attendee attempting to edit the meeting in Google Calendar?

In the meantime, I know it's been a bit, but as of today I am running 5.15.3, could you all attempt to update your Zoom client and see if you're still encountering the issue?

Thanks!

P

patrickstahl

Newcomer

Hi @RN52_2

I am using your app to try to get it to work. I am scheduling from the app. I am trying to get it integrated with my iCal (Apple computers and MacOS). Before Zoom stopped working properly, when I scheduled a meeting in my app - it automatically placed the meeting in my iCal.

My version is 5.14.6 (as I was told to try an older version install by your support in my "ticket" that generated one vague suggestion per day but has gone silent since Thursday).

The latest version I can update to is 5.14.10

Are you perhaps referring to a PC-based version, or is it the same for me using MacOS?

C

CC8

Newcomer

Help! The same thing started on my computer app on 7/14. I've uninstalled and reinstalled the Zoom app to no avail. Only work around I've found is going on line, into the zoom website, and scheduling from there. Not time efficient and very work distracting.

K

KP16

Newcomer

Same issue as PenguinS8 and everybody else. I also updated the software! This didn't work for me either. I am unable to schedule any meetings and this is becoming a real issue. I am also selecting and de-selecting different options to see if that 'fixes' the bug but no luck. Can someone please advise?

B

BWS-R

Newcomer

I just went through this. Panicing b/c I have to meet with students tomorrow... I sent my current zoom app to the trash can. The I logged onto the zoom site and can get in from there so I bookmarked the site...and it does not give me error codes now. So then I downloaded the Zoom app again and it seems to be working on. PHEW...

L

LauraE

Newcomer

Thanks for the fix. I have now bookmarked Zoom.us and I'm scheduling meetings from there without the error code that I was getting when using the app. I have uninstalled the Zoom app from my Mac.

T

TazD

Newcomer

Exact same issue here.

Things started on July 12th after what appears to be a Zoom update.

Currently running: Version 5.14.10 (19202) on a MacBook Air M2.

Previous to the July 12th update, scheduling new zoom meetings in the Zoom client prompted an iCalendar event which I used for invites.

Now I have to do this manually, copying the details from the Zoom client.

Looking forward to a fix here.

P

patrickstahl

Newcomer

Yes - it used to prompt automatically in iCal. But not anymore.

A

AndreaGrace

Newcomer

I'm having the same problem!

R

rn-zm

Community Manager

Hi @AndreaGrace @Ed_VSharp @southshoreeric @LauraE @BWS-R and everyone else on this thread! I maybe able to give a bit more clarity on this error for Google Cal, still looking into the error occurred with other calendars.

It looks like this issue related to Google Cal when using calendar and contacts integration not giving ' write ' permissions setting up calendar and contacts integration.

As a Workaround, i've seen some users within this thread have success scheduling from the web portal at https://zoom.us/meeting/schedule with using calendar integration from there.

OR, if there is a reason not giving write permissions but only read permissions, to resolve this from the Zoom Client using Google Cal, you will need to go to https://zoom.us/profile and give both Read and Write permissions.

Let me know with editing permissions for Google Calendar, if this resolves the error 4294967295 from the Zoom Client.

As to the error prompting for external Cals, still investigating and gaining more information on this issue. Thank you all and let me know if this helps!

S

SaraBrown

Newcomer

Well, thanks for this but this is not the major issue. The real issue is not being able to schedule meetings AT ALL from the zoom app. Whereas I appreciate that there are workarounds, as others have already pointed out the workarounds are not as efficient. Also, it should not be a case of us having to follow workarounds when there are clearly a number of people experiencing this issue and it should be gettig fixed.

R

rn-zm

Community Manager

Hi @SaraBrown thank you for your reply. This issue pertains to using Google Calendar and not giving specifically 'write' permissions when setting up calendar and contacts integration. With that being said, is there a reason as to why not giving 'write' permissions when setting up the calendar integration?

I am still gathering information on this issue, and our internal teams are aware of it, but in the meantime, it is suggested that when using Google Calendar, both read and write permissions be granted.

I will provide with updates on any potential fix for configuring write and read permissions within the Google calendar integration that prompts the error 4294967295.

S

SaraBrown

Newcomer

Hi. I already have both read and write permissions enabled.

R

rn-zm

Community Manager

Hey @SaraBrown no worries, can you please double-check to see if you have both read and write permission checked?

You can do this by going to the Zoom Web Portal at https://zoom.us/profile --> scroll down under 'other' for Calendar and Contacts Integration, and check if read and write is checked for Calendar.

If its unchecked, please give the permissions by clicking 'edit' next to your email (also shown in the image above ⤴️)

P

penguins8

Newcomer

This worked for me. Thank you.

C

CC8

Newcomer

I had to "edit" my write policy by turning it off and then turning on again to get the system to work.

R

rn-zm

Community Manager

Hi @Ed_VSharp @penguins8 @CC8 @SaraBrown @AndreaGrace and everyone else on this thread, Zoom has came out with a update for the Zoom desktop client.

Zoom version 5.15.5 resolved an issue regarding the 4294967295 error code encountered when scheduling meetings.

Please attempt to update your Zoom client and let me know if this resolves your issue!

J

JacquelineRenee

Newcomer

Can't schedule the meeting Error code 4294967295.

This is still a problem. I have this and I have the latest (past 6) version of Zoom.

V

vijayaragav

Newcomer

Hi - i tried recurring weekly (every 4 weeks) instead of monthly once and it worked. I also connected my Google calendar to zoom before i saw it worked. Don't know if there is a correlation.

U

umbybunny

Newcomer

this worked for me as well - thanks!

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