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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Can't purchase new Sub

Zoooommmmm
Newcomer
Newcomer
We are still working on processing your transaction. You will receive an email with more information within 1-2 business days with an update. Please do not attempt your purchase again, as this may result in multiple charges.
4 REPLIES 4

jorgejgarciag
Newcomer
Newcomer

I have a similar issue.  1-2 days is too much wait.  This is a  terrible customer experience...

DERPT
Newcomer
Newcomer

yes i also have this issue . does zoom fix it for u ?

Cho123
Newcomer
Newcomer

Does Zoom already fix this problem? I have same problem here.

thomaslee1
Newcomer
Newcomer

I also upgrade to Pro this morning, also need to wait 1-2 business days.... since the meeting will on tomorrow, I cannot find any method to cancel the upgrade.