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Can't log in to app on Android phone Error code 100006302

galactus2017
Newcomer
Newcomer

ā€Ž2023-08-24 11:25 PM

20230825-141800.jpg

I am logged in on my phone, and signed out and in to check that the google account is correct and it is.

I can log into zoom admin on PC with the same  account

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RN
Community Moderator | Employee
Community Moderator | Employee

ā€Ž2023-08-31 08:40 AM - edited ā€Ž2023-08-31 08:40 AM

Hi @galactus2017 welcome to the community! Looking into the error code 100006302 I am seeing a couple of suggestions/past cases that may help resolve this! 

 

First, have you tried Uninstalling and reinstalling the Zoom application? If you have done so and you're still facing issues, I would consider leveraging How to join a Zoom meeting on a web browser and still see if you're facing that error? 

 

If all else fails, my last findings would be Zoom disabling a specific Data Center in your geolocation. Please reference your Account Profile for the additional options and consider leveraging one of these other data centers and set to your preferences.

 

 

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