Can't join meetings from Zoom on Chromebook | Community
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Newcomer
February 19, 2025
Question

Can't join meetings from Zoom on Chromebook

  • February 19, 2025
  • 1 reply
  • 1 view

I'm trying to join a password-protected meeting from the Zoom on my Chromebook. But it never works. Specifically:

 

  1. I click the meeting link, and I'm told: "The host requires authentication on the commercial Zoom platform to join this meeting. Please sign in with a commercial Zoom account to join."
  2. I sign in using my Zoom account, and get redirected to the waiting room screen (ie where you preview your video, audio, etc)
  3. However, when I click the join button, a toast always appears at the top of the screen saying, "Sign in to join this webinar." And I never actually join the room.

Is it possible that Zoom on Chromebook (aka Zoom on the web) fails to remember sign in credentials? In which case, I'll never be able to join any meeting that requires authorization?

It appears a few others are experiencing similar issues: @LeoForfar and @AverageMothball 

1 reply

MGSR
Community Manager
Community Manager
February 19, 2025

Hello @vinylvinyasa,

Welcome to the Zoom Community! We're glad to have you here.

Please try updating your web browser, as our web app requires the two most recent browser versions for optimal performance.

If you need further assistance, please comment on this thread