Can't join Breakout Rooms | Community
Skip to main content
Newcomer
September 28, 2021
Question

Can't join Breakout Rooms

  • September 28, 2021
  • 2 replies
  • 0 views

Hi!

Starting two weeks ago, I am unable to join Zoom Breakout Rooms. This is true if I'm hosting or if there is another Host. I'm an experienced Zoom user and have never had this problem before. A colleague is having the same problem. Any suggestions what needs to be done to fix this glitch? 

Thanks!

 

    2 replies

    Rupert
    Community Champion | Customer
    Community Champion | Customer
    September 28, 2021

    Hi @MB1 

     

    Are you on the latest version of Zoom software - 5.8.0?

     

    https://support.zoom.us/hc/en-us/articles/201362233-Upgrade-update-to-the-latest-version 

     

    Anecdotally, I think I have seen breakout room oddities when versions are out of date, or mismatched. 

     

    Rupert

     

     

     

      

    SpikePhoto
    Newcomer
    Newcomer
    November 4, 2021

    Hi I have this problem too. I am using a 2019 Macbook Pro 16" running the latest Zoom V5.8.3 (2240) and it says I'm on the latest version. My problem is as the Host who set up and started the meeting, I cannot se the JOIN option on the "Breakout Rooms - In Progress" pop up window, just:   >]Move To

    We can't find a solution.

    Spike

    Newcomer
    December 2, 2021

     

     

     

    cant move participant to breakout and cant join too