Can't install Zoom on old 2011 iMac running Mountain Lion | Community
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Newcomer
March 31, 2024
Question

Can't install Zoom on old 2011 iMac running Mountain Lion

  • March 31, 2024
  • 3 replies
  • 0 views

This is an old machine, circa 2011, I believe, an A1311, 8EMC 2428, iMac 12,1 running Mountain Lion OS X 10.8


I go to zoom.us/download, select Mac, and click on the "here" for Apple Silicon; When click there to download, I get a confirmation popup, confirm it that I wish to download, then it immediately says it cannot install to this machine.

 

Is there a directory for backlevel version of Zoom?

3 replies

Newcomer
July 18, 2024

I don't think that machine is running the newish Apple silicon, I believe it's an Intel i5.  Regardless, the Zoom client requires MacOS 10.11 or greater.  If you can update to that version, the installer will probably work.

Newcomer
August 15, 2024

Zoom may not be compatible with your 2011 iMac running Mountain Lion due to outdated system requirements. Consider upgrading macOS to a newer version if possible, or using an alternative device for Zoom.

Community Champion | Customer
August 15, 2024

Hello,

You can’t use the Apple Silicon installer on that computer.  It has an Intel CPU. You must use the appropriate installer download.

Zoom system requirements: Windows, macOS, Linux

 

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060748 

 

Regards

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