Can't find all previous meetings | Community
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Newcomer
August 12, 2021
Solved

Can't find all previous meetings

  • August 12, 2021
  • 9 replies
  • 5 views

Hello Community,

 

I am able to view only a fraction of my previous meetings---and they are the oldest ones!  I read that I would only be able to view previous meetings from the last 30 days, but I don't think that's accurate.  I set the start and end times, and my previous meetings are still gone.

 

Please, can someone tell me how to view ALL of my previous meetings?

    Best answer by Bort

    Hi @liesl 

    Normal, one-time meetings are available for 30 days after the scheduled date, at which point they will expire and be removed from your account. Any meetings that are recurring, will remain for up to 365 days after the last scheduled date or or last use. It sounds like your older meetings are likely recurring meetings. You can find more details about meeting expirations on the Support site. 

    Is there specific information you are trying to collect from the older meetings? Your meeting attendee reports are available longer than the actual meeting/meeting ID, so if that's all you need, check out the Reports section

     

    Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

    9 replies

    Bort
    Employee
    BortAnswer
    Employee
    August 12, 2021

    Hi @liesl 

    Normal, one-time meetings are available for 30 days after the scheduled date, at which point they will expire and be removed from your account. Any meetings that are recurring, will remain for up to 365 days after the last scheduled date or or last use. It sounds like your older meetings are likely recurring meetings. You can find more details about meeting expirations on the Support site. 

    Is there specific information you are trying to collect from the older meetings? Your meeting attendee reports are available longer than the actual meeting/meeting ID, so if that's all you need, check out the Reports section

     

    Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

    lieslAuthor
    Newcomer
    August 12, 2021

    Bort,

     

    I can see why you are a Community Champion!  Thank you SO much.  I still can't see those previous meetings, but now I know why ;-D

    Newcomer
    March 16, 2022

    I agree!!!

     

    Newcomer
    June 11, 2022

    Thank you for the information. I have a similar problem except for the following
    1) The previous meeting I am looking for was last week Saturday.  There is no record of the meeting. However I pulled down the cloud stored recordings and those are still there.

    2) There was another meeting that I set up, that did not take place. The record of that meeting being set up was there an hour ago.  (I was able to edit it to change the date to reflect today - so that we have same log on details, which I sent out).  The meeting now mysteriously disappeared.

    What is going on? Is someone - Hacker possibly messing about in our account?

    Is it a bug in the Zoom system?

    Am Lost!!!!!

    Newcomer
    November 25, 2022

    I have had a recurring meeting for over a year (same Zoom link each month) and it has disappeared or expired and not in the list of my "previous" meetings. I"d like to reinstate the same link as it has been given to paid attendees and I'd prefer not to confuse them with a new link. Can this be done? I have the details. 

     

    Newcomer
    February 1, 2023

    I can see this is an important topic so I add my only negative point about Zoom which has existed for so long now, indeed why are these meetings deleted and you need 10 clicks before accessing something as simple as a full history... + now it shows a start date and end date, but it doesn't work so why having this in the page if you're still blocked to 30 days?

    Newcomer
    October 26, 2023

    I have been using the same link in a recurring meeting, and now cannot find the meeting in my list of upcoming or previous meetings. My client wants me to change the title of the meeting but I cannot find it anywhere! please help...anyone!!!!

     

    Newcomer
    January 16, 2024

    We are having the same issue. A recurring meeting from last week that is months old vanished from the future and past schedule. How do we get it back?

    Newcomer
    January 16, 2024

    Please do not mark this "solved."

    Newcomer
    February 21, 2024

    I agree - this is a problem AGAIN in 2024 and like the previous comments gainframe, all of my previous information for several years is gone.

    Newcomer
    August 28, 2024

    Here is another case where a provider "thought" they were doing an update to improve their service but defining a date driven previous meeting.  I had been using the same meeting ID for family events since 2020 when I first purchased a pro account for business. Now I can't find it. THANKS Zoom!  Maybe Teams is more user friendly and I might have to switch vendors since Zoom is willing to take my money but no customer support.

     

    Newcomer
    January 19, 2025

    I couldn't agree more.