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Can't blur background, can't hear participants

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MindyP18
Newcomer
Newcomer

‎2025-01-29 06:24 PM

 
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lancetlc
Zoom Employee
Zoom Employee

‎2025-01-30 09:40 AM

Hey @MindyP18,

 

Please make sure you've updated to the latest version of Zoom Workplace.

Here's a YT Video Guide on how to blur your background: https://www.youtube.com/watch?v=ViINDeZDnRc

For your audio issue, please check out this article here: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061902 

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lancetlc
Zoom Employee
Zoom Employee

‎2025-01-30 09:40 AM

Hey @MindyP18,

 

Please make sure you've updated to the latest version of Zoom Workplace.

Here's a YT Video Guide on how to blur your background: https://www.youtube.com/watch?v=ViINDeZDnRc

For your audio issue, please check out this article here: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061902 

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