cancel
Showing results for 
Search instead for 
Did you mean: 
2025 CMX Awards

The Zoom Community has won Best Customer Support Community in the 2025 CMX Community Industry Awards!

Celebrate with us

Can't add an alternative host!

maxthegirl
Explorer
Explorer

I have a paid Zoom account. When I go to "add alternative host" it won't let me fill in any address at all. (The box is greyed.) I tried this both from my desktop and the app.

 

 

1 ACCEPTED SOLUTION

Ohkawa
Community Champion | Customer
Community Champion | Customer

Hi, @maxthegirl 

An alternate host is limited to paid user within the same account.
Are there any other paying users besides you in your account?

View solution in original post

1 REPLY 1

Ohkawa
Community Champion | Customer
Community Champion | Customer

Hi, @maxthegirl 

An alternate host is limited to paid user within the same account.
Are there any other paying users besides you in your account?