- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2023-07-08 02:08 AM
Hi, so I’m a bit confused. Someone started a meeting and made me host before leaving. I then started a recording, and selected the cloud option. I learnt you have to be a paid user to start cloud recordings.
I’m on the free plan, but the person who started the meeting is a paid user. Where do I find the cloud recording? Or is it completely gone? 🥲
Solved! Go to Solution.
- Topics:
-
Recordings
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2023-07-08 06:06 AM
Hello,
The initial host will receive an email with the recording about 20 minutes after the meeting ends.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2023-07-08 08:48 AM
Welcome to the Zoom Community, @debbyroar.
@JackieC1 has a good answer, but I’d like to clarify a bit. Cloud recordings are always listed in the Personal -> Recordings section of the Web Portal under the owner of the meeting. Regardless of who initiated the meeting (it could have been an Alternate Host or something with Scheduling Privilege) or who started the recording (it could have been a Co-Host or someone else designated as Host by the meeting owner).
Ask the meeting owner to provide you with access to the recording. That’s the only way you’ll have access to it.
Ray -- Happy holidays, everyone! I’m taking a few days (mostly) off. See you in 2025!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2023-07-08 06:06 AM
Hello,
The initial host will receive an email with the recording about 20 minutes after the meeting ends.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2023-07-08 08:50 AM
Thank you!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2023-07-08 12:37 PM
You’re welcome
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2023-07-08 08:48 AM
Welcome to the Zoom Community, @debbyroar.
@JackieC1 has a good answer, but I’d like to clarify a bit. Cloud recordings are always listed in the Personal -> Recordings section of the Web Portal under the owner of the meeting. Regardless of who initiated the meeting (it could have been an Alternate Host or something with Scheduling Privilege) or who started the recording (it could have been a Co-Host or someone else designated as Host by the meeting owner).
Ask the meeting owner to provide you with access to the recording. That’s the only way you’ll have access to it.
Ray -- Happy holidays, everyone! I’m taking a few days (mostly) off. See you in 2025!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2023-07-08 08:51 AM
Thank you! Just did that
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2023-10-03 03:16 AM
Thank you for your question. I had the exact same issue 🙂