Can't access a shared recording via link | Community
Skip to main content
R
Newcomer
RML2022
Newcomer
November 3, 2022
Question

Can't access a shared recording via link

  • November 3, 2022
  • 2 replies
  • 51 views

I'm not able to access a shared recording, but the problem just started.  When I clicked on the link the first few times, I was brought to a page where I can add the passcode and access the recording. Now when I click on the link, I'm just brought to my Zoom homepage. Any suggestions?

    2 replies

    F
    Community Champion | Customer
    Frank_TB
    Community Champion | Customer
    November 4, 2022

    Clear your browser cookies and cache.

    J
    Newcomer
    Jameswalter
    Newcomer
    November 4, 2022

    The easiest fix to the “You cannot view this recording. No permission” error in shared Zoom recordings is to share the meeting recording 'Publicly' in the sharing settings. To change sharing options for a Zoom recording, go to zoom.us/recording and sign-in with your Zoom account.

    Regards,
    James

    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.