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Can' connect to zoom from Macbook Air

ajrahman63
Newcomer
Newcomer

I get this message:

This site can’t be reached

Check if there is a typo in .us02web.zoom.us.

DNS_PROBE_FINISHED_NXDOMAIN
 
Have tried reloading zoom - still same response
1 REPLY 1

DanHuber
Contributor II
Contributor II

could be an issue with your network settings. you can check if DHCP is selected for your network device. if you have a static IP address on your network device make sure you can get to other webpages. if you cannot id say the IP is incorrect or DNS settings . 

are you able to open the Zoom app for the Mac and start a meeting?