Can a basic account be in a Plan Pro?

I have a Plan Pro. But according to Zoom , my account is Basic and all my meetings stop after 40 minutes. I don't understand what is happening.

Community Champion | Partner

Hi,

If your account is still basic then it is correct that your meeting will stop after 40 minutes, you can purchase the Pro plan for better capability.

Hope it helps! please like and mark this as solution so whenever someone has the same question this content will help.

Newcomer

Hi,

I just purchased the Pro plan and I'm still only allowed 40 minutes why?

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