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tmacar
Newcomer
February 17, 2022
Question

Camera crashing during meeting

  • February 17, 2022
  • 1 reply
  • 0 views

Hi all,

 

I have an issue it seems when more that four people join my Zoom link my camera crashes. Except for when I apply a background filter to my camera it works?

 

The laptop is using the latest driver from manufacture and Windows 11 

 

Thanks

    1 reply

    YaBoiB
    Community Champion | Employee
    YaBoiB
    Community Champion | Employee
    February 17, 2022

    Hello,
    My name is Brandon. Thanks for joining the Zoom Community! The amount of people joining your Zoom Meeting has nothing to do with your camera crashing. Each participant is using their own resources for the meeting, not sharing your computer resources. This looks to have more to do with your processor than it does with the camera driver most likely. Please check to see if you have multiple processes running at the same time as your Zoom client. You can do this by pressing ctrl-alt-delete on a Windows machine. Or, check that you are not running multiple programs/apps on your startup menu upon the Windows OS booting up. 

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