Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI CompanionUser groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
2025-05-19 09:12 PM
In my Zoom meetings, my camera always shows a black screen and does not display my video.
I’m using Windows 10 and have tried the following solutions:
First, I confirmed that my camera is functioning properly:
a. When I use Google Meet, the camera works fine.
b. I checked the Settings > Privacy section and confirmed that Zoom has permission to use the camera, but it still doesn't work.
I tried uninstalling and reinstalling Zoom, but the camera still shows a black screen.
Could you please help me find a solution? Thank you.
2025-05-20 07:56 PM
Did you SELECT the camera in zoom? Go to settings > video and effects > camera tab and make sure your camera is selected.
If this works please click accept as a solution.
2025-05-20 09:36 PM
Yes, I did that , and CAMERA can work properly if I open Zoom in web instead of windows . i defiantely sure that there are must be some issue with my Zoom application even I reinstall it
2025-06-17 06:38 AM
hi @chenghuang ,
Make sure that Google is not trying to access the camera at the same time.
These apps dont like sharing
All the best
John