Camera auto focusing while Zoom meeting

Forum|Forum|4 years ago
July 19, 2021
3 replies
294 views

how to stop camera auto focusing while Zoom meeting ?
I do use Apple 5s and Samsung M21A both have the same problem!
specially as a teacher when I'm writing on the white board the camera still focused on me..

thanks for any valuable solutions 🙂

Video

Best answer by rn-zm

Hey @Punya, with a Logitech camera you can open the Logitech Webcam software

and get Logitech Capture and I believe from there you can control your autofocus and camera settings. This wouldn't be a Zoom problem and configuration, unfortunately.

R

rn-zm

Community Manager

Hey @Punya, for your Samsung M21A device, if found this at "Galaxy phone or tablet camera does not focus on the subject" try to open the Camera app and tap the Settings icon. Tap the switch next to Tracking auto-focus to turn it off. However, I'm not sure if this setting applies to just the Samsung Camera or all applications that use your Samsung camera.

Same for iPhone, you can hold down while in the Camera application, and you will see AF Locked. However, after testing in a meeting, after messing with turning on/off the autofocus on the iPhone Camera app, it seems like it didn't apply to my meeting.

If you switch back and forth from your front camera to your back camera, Zoom autofocus automatically, and it seems like this isn't a feature we support at this time from my discovery. If you want to submit this to zoom.us/feed, we hope to implement it in the near future!

P

PunyaAuthor

Newcomer

Thank you @RN52_2

R

rn-zm

Community Manager

Happy to help, @Punya! If you discover any workaround or any third-party tool, don't hesitate to share, and welcome to the community! 👋

P

PunyaAuthor

Newcomer

I'm bought a new Web Cam (Logitech C930e) and still same problem, but nit much like with as mobile phones.

R

rn-zmAnswer

Community Manager

Hey @Punya, with a Logitech camera you can open the Logitech Webcam software

and get Logitech Capture and I believe from there you can control your autofocus and camera settings. This wouldn't be a Zoom problem and configuration, unfortunately.

P

PunyaAuthor

Newcomer

Thank you very much ❤️

M

mtstone1

Newcomer

Same problem here! I use ZOOM to teach my fitness classes, I bought a Logitech streamcamera and had the autofocus problem so went to the logitech app and removed the autofocus, and the problem continues with ZOOM! So it is a ZOOM problem not a logitech or an apple problem. There is NO WHERE on settings where I can fix this. This is my business, teaching virtual classes, I need this issue to be resolved so the experience of my paid clients is great. Can someone from ZOOM actually have a look at this? it seems that a lot of people are having this issue.