Camera Selection on MacBook Pro

Forum|Forum|4 years ago
March 3, 2022
4 replies
20 views

Hello,

Looking for solutions to a camera selection issue on MacBook Pro. I am using my laptop with 2 external monitors both of which are the same model 4K LG. On other applications like Microsoft Teams, I am able to select/switch to any of the 3 cameras without any problem. In Zoom sometimes when the app opens the correct camera is selected, but sometimes not. When I go into video settings the 3 cameras show up, but if the wrong LG monitor is selected if I click to switch to the other LG monitor the video will not switch. I can switch to my built-in laptop camera but not to the other external monitor even though all 3 camera options are listed.

B

BruceBear

Newcomer

Hi! Does anyone else have a solution to this? I'm getting the same issue with my LG monitors. Any help from Zoom Support would be awesome!

A

alanbr18

Newcomer

I am having the same issue with 3 Apple Studio Displays. As they all have the same name in Zoom settings, it appears that Zoom treats the 3 external display cameras on the list as the same one and does not allow switching. Please solve this.

M

marsteau

Partner

I have exact same issue. Zoom shows the MBP camera (selected) and the Apple Studio Display camera, but selecting the studio one does not switch.

D

dmehalik

Newcomer

I have the same problem on my Mac Studio with 2 studio displays (OS 12.4 and latest version of Zoom 5.11.1). While in other apps like Microsoft Teams and Google Meet it also lists the cameras as having the same name, I can switch between the cameras without issue--- on Zoom selecting the other Apple Studio Display does nothing.

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