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Camera Help

KyleD
Newcomer
Newcomer

I have a new laptop and external camera running Windows 11.  I can turn the camera on and see video of myself, but in Zoom the screen is black. I have checked privacy settings. Camera is enabled and Zoom camera is enabled.  Meeting participants cannot see me.  The host can turn my camera on and off in the app, and I can click on share video, but it does not fix the problem.  As soon as I go to Zoom, my camera turns off.

 

KyleD_0-1649873483123.png

 

2 REPLIES 2

KyleD
Newcomer
Newcomer

Problem solved.  I have two monitors and somehow they were switched.

Bri
Community Moderator | Employee
Community Moderator | Employee

Glad to see you figured it out @KyleD! Welcome to the community 😎


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?