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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Cambio de plan - ¿Pierdo las grabaciones? / Change of plan - Do I lose the recordings?

edurne
Newcomer
Newcomer

‎2022-04-05 12:28 AM

Alguien puede decirme si al rebajar el plan de Pro a Basic perderé el acceso a las grabaciones?

 

Someone tell me if by downgrading the plan from Pro to Basic I will lose access to the recordings

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3 REPLIES 3

Bruno-BaKano
Community Champion | Customer
Community Champion | Customer

‎2022-04-05 12:45 AM

Hola @edurne ,

Si usted cambia del plan para Basic (gratuito), pierde el acceso al Recording Management entonces no poderá acceder a sus grabaciones en la Cloud.
Antes de rebajar el plan, tiene de descargar todas las grabaciones en su Cloud.

Saludos,

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MServices
Newcomer
Newcomer
In response to Bruno-BaKano

‎2024-11-24 08:54 PM

Hola @Bruno-BaKano 

Estoy cerca de mi renovación, quiero bajar al plan básico ¿Los enlaces de las reuniones existentes siguen activas o desaparacen al cancelar Zoom Pro?  Gracias y saludos! 

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Marcos_rivas
Newcomer
Newcomer

‎2022-05-18 08:21 AM

Hola, me acaban de rebajar la cuenta de pago a básico. He vuelto a pagar la membresía pero no me aparecen las grabaciones que antes tenia, ¿cómo las puedo recuperar?

 

Saludos,

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