Cambio de correo en mi cuenta | Community
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Newcomer
September 13, 2023
Question

Cambio de correo en mi cuenta

  • September 13, 2023
  • 1 reply
  • 1 view

A while ago I lost access to my gmail account for reasons unknown to me and I am still trying to fix. It seems to me that it may have been deleted. The problem is that my zoom account was associated with that account and I can't see the emails that are sent to be able to log in and start meetings. What can I do in this case?

 

I tried to change this linked address but as I don't have my google account I can't confirm the change either.

 

Attached is a screenshot showing that I am the owner

1 reply

CarlaA
Community Manager
Community Manager
September 18, 2023

Hi @Chapanay thank you for posting for the first time, and welcome to the Zoom Community!

 

If you do not have access to the email associated with your Zoom account, please follow the steps in the following linked article: How to change the sign-in email if you don't have access to the original email 

 

 

Please click Accept as Solution if you found this reply helpful. Thank you!