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Calendly Integration and Zoom Security Changes breaking Hubspot Integration

Reid1
Newcomer
Newcomer

‎2022-04-19 08:57 PM

Our company uses Calendly to schedule one-on-one meetings with Zoom, also integrated with Office365 calendars.

 

Since the update mentioned here:

March 2022: FAQ on reporting changes – Zoom Support

 

...the email address of the participant who scheduled the event in Calendly is not being passed to Hubspot once the cloud recording is ready. This means that Hubspot is unable to associate the recording with our Contact records.

 

What is the best way to achieve this? Can we still use Calendly? Can we still use Zoom?

 

TIA

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