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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Calendar

JMV1
Newcomer
Newcomer

I started using Zoom Calendar August 2023 and it worked fine until Sept 24, 2023. I did not connect it to any Google or Microsoft calendars because I do not have those calendars.

I used this calendar just fine for a month.

Then I clicked to see my meetings last week and the calendar wasn't there. It redirected me to add Google calendar or Microsoft or Office 360. 

 The calendar is part of my subscription, yet it is switched off...and it  redirects me to add Google or Microsoft calendar....I don't have those. Anybody know what happened? Or how to fix this. I attempted to contact help center 4 times and was unable to connect. I have sent two support tickets and no response. 

I actually need ZOOM customer care and can't get it.

1 REPLY 1

JMV1
Newcomer
Newcomer

Replying to  my own post. I was able to restore my ZOOM calendar access.  How?

I asked the Chat Bot to let me speak to  a human.  It did! 

The human, Arvin, provided me a nine step written instruction sheet to use, I followed it...and was able to access my Zoom calendar.