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Bug since last update!

olivleonardo
Newcomer
Newcomer

‎2023-01-16 08:54 AM - last edited on ‎2023-06-27 06:48 AM by Community Moderator | Employee

Hi!

 

Through my institution, I use Zoom to give online classes, but, after an update from Zoom on 12th January (last Thursday), it keeps closing by itself whenever I try to share my screen, as if it was overloaded and needed to be restarted, and then I see an error report screen. I've tried to restart my computer, to change the way I share my screen, to close all my other windows (I thought it could have been a limitation of memory from my computer) and, finally, to uninstall and to reinstall Zoom (and to restart my computer each time), but none of this prevented it of happening again today. I'll have two more classes tonight and I confess that I don't know what to do further.

 

Thank you!

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