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Broken settings screens

lisandropm-ics
Explorer
Explorer

Hi! Since 6.4.10.2027, and still on 6.4.13.2309, settings' screens are broken on the layout: they show half the settings like shown at https://pasteboard.co/eP6kL7lnJKmp.png 

 

 

1 ACCEPTED SOLUTION

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @lisandropm-ics and @PetrSykora,

We're sorry for the inconvenience and the delayed response.

Kindly try updating to the latest version, 6.5.3, and let us know if it helps or if the issue persists.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

View solution in original post

7 REPLIES 7

storyhub
Community Champion | Customer
Community Champion | Customer

Since you did not provide any hardware or OS info I can only guess at this issue.

First, this is NOT an issue with the Zoom app.

It appears that the display of the window has folded. Often this is a display driver or display settings issue. Need a dump of the system info to make a better guess. Suggest checking to see if maybe the wrong display driver has been installed.

If this works please click accept as a solution.

lisandropm-ics
Explorer
Explorer

This is a Debian unstable OS running KDE on Wayland using the open source amd drivers. Oh, I am also a Qt developer who does Qt for a living and this is the only Qt-based application misbehaving. So YES, this IS an issue with the app 🙂

lisandropm-ics
Explorer
Explorer

This is a Debian unstable OS running KDE on Wayland using the open source amd drivers. And it also happens on my laptop, which is using the Intel drivers. Oh, I am also a Qt developer who does Qt for a living and this is the only Qt-based application misbehaving. So YES, this IS an issue with the app 🙂

PetrSykora
Newcomer
Newcomer

I am experiencing the same issue on multiple linux distributions (Debian, Manjaro & Ubuntu) on Gnome Wayland.

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @lisandropm-ics and @PetrSykora,

We're sorry for the inconvenience and the delayed response.

Kindly try updating to the latest version, 6.5.3, and let us know if it helps or if the issue persists.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

It does, although I think the test procedure for the mic is failing. Although the system seems to be getting sound from it.

PetrSykora
Newcomer
Newcomer

Hi,
thank you, it seems that my problems with settings are gone in 6.5.3.
Have a great day,
Petr