Breakout rooms and time out connections | Community
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Newcomer
November 5, 2021
Question

Breakout rooms and time out connections

  • November 5, 2021
  • 1 reply
  • 1 view

Hello community

 

I am encountering a weird issue with the breakout rooms.

I do virtual team buildings with zoom and i usually use the breakout rooms with automatic assignation.

Sometimes, i have participants who are not able to enter the breakout rooms and they got time out error on their end.

 

It is more frequent recently and i didn't have this issue before. The turn around i found is to connect them to zoom through their mobile because when they disconnect from the zoom app on the desktop and log in again, the issue is still here.

 

Anyone is encountering this too? it is really annoying and is impacting the team building experience.

 

Thanks for your help.

    1 reply

    Bri
    Community Manager
    Community Manager
    November 17, 2021

    Hi @habikhalil! Do you happen to know if the participants who are having this issue are using the latest version of Zoom?