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Blurry Background

cherylabla
Newcomer
Newcomer

I updated to the newest version, and now my background is slightly blurry. Has anyone else had this issue, and if so, did you figure out how to make it clear again?

Thanks!

4 REPLIES 4

storyhub
Community Champion | Customer
Community Champion | Customer

Only one Zoom function can blur the background and that would be the blur function for virtual backgrounds. Beyond that background blur from the camera would be due to focal plane and depth-of-field.

sarahwe123
Newcomer
Newcomer

I have the same problem. I don't understand the answer given below. I always sit in the same spot with the same objects in the background, the same distance away they've always been. They used to look clear and after downloading the new version, those objects are blurry.

I tried deleting the app from my laptop and reinstalling it, to no avail.

JaneKing
Newcomer
Newcomer

I also have a blurred background now on zoom after upgrading to the latest version. This doesn't happen on Zoom on my phone or other video conferencing apps, such as Teams. If there is a fix let me know. 

Faria2
Newcomer
Newcomer

 I am also seeing a blurred background even though I have that option turned off on Zoom. I have checked my camera settings on my Logitech and it is clear. Can someone help me with this?