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Blurred background is my only option and I don't want that.

Beulah
Newcomer
Newcomer

‎2023-05-21 12:40 PM

I'm on a windows system, and I cannot get the blurred background to turn off, even when I select "none" as my background option. 

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3 REPLIES 3

jahass
Newcomer
Newcomer

‎2023-05-26 12:56 PM

I am on a MacOS.  I cannot turn off the 'blur' option on my camera

 

 

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LauraP2
Newcomer
Newcomer

‎2023-07-06 07:23 AM

Me too! Did you ever get resolution?

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Beulah
Newcomer
Newcomer
In response to LauraP2

‎2023-07-07 04:14 AM

 I did! One of the amazing Zoom customer support team members stayed with me through the whole thing to resolution, and she ended up figuring out it was a setting in my new computer which was automatically creating the blur. Nothing at all with Zoom, but she was amazing in helping me! Might be what's going on with you too?

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