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Zoom AI Companion2024-11-10 01:29 PM - edited 2024-11-10 01:38 PM
I was recently prompted to update my Zoom version and now, on my desktop computer in my personal Pro account, I suddenly no longer have a blur option and my custom backgrounds have disappeared. Also, when I click my profile picture, no "settings" options is displayed and I have no way to access any background options. However, I still have those options with a separate business account, where I am not the admin. So the computer/processor is not the problem. I think the system thinks I am not the admin even though it has me as the "owner." How do I get those options back?
2024-12-05 11:19 AM
Hello,
I would recommend reviewing the following community post which should address your question: https://community.zoom.com/t5/Zoom-Rooms-and-Workspaces/I-want-to-blur-my-background-but-that-is-not...
I hope this helps!
Thank you,
Jake