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Blur option and custom backgrounds disappeared

Deb255
Newcomer
Newcomer

I was recently prompted to update my Zoom version and now, on my desktop computer in my personal Pro account, I suddenly no longer have a blur option and my custom backgrounds have disappeared. Also, when I click my profile picture, no "settings" options is displayed and I have no way to access any background options. However, I still have those options with a separate business account, where I am not the admin. So the computer/processor is not the problem.  I think the system thinks I am not the admin even though it has me as the "owner." How do I get those options back?

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