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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Blur background feature not availables and not appears on zoom for Mac

K_F
Newcomer
Newcomer

I everyone, 

Since I've updated zoom with the last version in 2022 (5.11.6 (9890)) for MacOs 12.6:
- the Blur background feature is no longer available and doesn't appears on zoom.
- the customized background effect is horrible as my face and the background merged... impossible to see properly my face and/or the background.

- However, I can choose/select a virtual background among the three offer, or select video filters or avatars.

- And there is no FAQ or specific solution available for this issue even within zoom resources or with the help center (AI).

Many thanks for your help on more privacy when interviewing.

1 REPLY 1

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @K_F, I am sorry I missed this! Are you still having issues with this? If so, please let me know.

 

Carla,

Zoom Community Team


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?