Blur background deleted

[neil]

hello, i seem to have deleted blur background when i started zoom and now i want to have it back. i have tried logging out and uninstalling the app and have tried it on two different devices. how do i bring back the blur background? 

[Iris · Accepted solution]

Hello Neil,

Are you able to find out the blur background in Settings-->Background&filters-->Blur? Normally ,you can choose blur background there. Can you please try it. Thanks.

[SL10025]

Hi Iris, 

I am on a Mac using version 5.9.1. The Blur option isn't showing up where Zoom says it should be. Any advise? 

Thanks! 

[dUSTYkANGROO]

No, the same happened with me. I tries many different ways, searched it everywhere. I was not able to get it back.

[GutGemacht]

There is no Blur funktion, even when I have the latest update. Please assist!

[Iris]

Hello,

Are you able to find out the blur background in Settings-->Background&filters-->Blur? Normally ,you can choose blur background there. Can you please try it. Thanks.

[Rosebud1842]

Hello Iris:  I'm on a PC with Windows 10.  I can't find blur background either.  I go to settings, and then backgrounds and filters, and many options are displayed.  However blur is not displayed as an option.  I have updated Zoom just today and logged out of my account and back in, and still blur does not display as an option.  Idea?

[GutGemacht]

I have the same problem! How can I fix it?

[eltonlaw]

same for me to. im on windows 10pro. cant find the blur background as well. there are virtual background but not blue background. what is wrong?

[VirendraMehta]

I have windows 11, and do not get the option for blur background

[_MMK]

same her for me

[SonOfFlynn]

Complete program uninstall and re-install fixed this for me,!