Blur accidently deleted. Help !

Forum|Forum|3 years ago
February 21, 2022
2 replies
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I accidentally deleted it from "Background & Filters" Tried reinstalling Zoom - did not help.

Please tell me how to re-install Blur?

Thanks.

On Win 10 desktop.

dfarren

Newcomer

Hi Ethy! If this setting hasn't been removed at the Group level (like your school or organization did not turn it off) you should be able to toggle on the video filters in your Zoom Settings. If you go to My Settings - Zoom (www.zoom.us and log into your account) and go to the Settings in the left panel navigation. Under In Meeting (Advanced) there is an option to turn on the Video Filters. I hope this helps! 🙂

E

ethyAuthor

Newcomer

Hmmm. Personal, no group (no school or org).
It was already turned ON. Then I re-loaded but still no "blur" available. ( all Virtual Backgrounds are grayed out - see below)

dfarren

Newcomer

Hmm Your original post makes it sound like you had it and it is gone on the same device.

If it is a new computer, does it have the system requirements? We bought a bunch of new Windows laptops that don't have the processing power for blurred backgrounds - so just because a newer device, doesn't always mean it will have the same capabilities of previous device.

You can check to make sure your computer system is up to date. (Have you re-started recently?)
In your image, if you check the box "I have a green screen" and the backgrounds show you can try it. But if you uncheck that greenscreen box and hover over those backgrounds and get a message like "you need a greenscreen to support virtual backgrounds" - then the processor is probably the issue. But if you can use them with the greenscreen - our librarians have made greenscreens with green plastic tablecloths for $2! So Google for ideas!