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Blur Background

elkoussy
Newcomer
Newcomer

‎2023-03-30 06:33 AM

I have the latest ver of the desktop app but I can't find a blurred background option at all.

0 Likes
3 REPLIES 3

Bri
Community Moderator | Employee
Community Moderator | Employee

‎2023-03-30 02:36 PM

Hi @elkoussy , do you mind telling me what device you're using and your version number?


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
0 Likes

elkoussy
Newcomer
Newcomer
In response to Bri

‎2023-04-02 04:00 AM

I'm using MAC Pro and my zoom app is ver 5.13.11 (16405). My laptop has an i5 processor.

0 Likes

Professor_Zoom
Community Champion | Employee
Community Champion | Employee

‎2023-03-30 03:00 PM

Hi @elkoussy , the blur background option requires a pretty hefty CPU, and will not be available if your computer doesn't have one that's been approved to support the option.  You can find more info at this link to help you determine if your device can support the blur background option.

https://support.zoom.us/hc/en-us/articles/6619329769741-Zoom-blurred-background-option-is-not-availa...

 

-Professor_Zoom