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Bluetooth headphones won't connect after Zoom update (MacOs)

pepinse
Newcomer
Newcomer

‎2024-04-16 12:03 PM - edited ‎2024-04-16 12:13 PM

I am on MacOS Sonoma. Bluetooth headphones are connected to my computer, which I double confirmed by playing Spotify & Youtube which goes to my headphones. However, when I open Zoom, no sound comes out and no one can hear me via my Bluetooth headphones, AND sound from Spotify / Youtube stops playing to my headphones. I have confirmed my computer audio is set to my headphones and my zoom audio is set to my headphones. This issue occurs with both Soundcore bluetooth headphones and AirPods. I have had Zoom installed without audio issues for several years - this started happening after I updated the software late last week (April 11/12).

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