Bluetooth audio not working only in Zoom. Works well with everything else. | Community
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Newcomer
October 19, 2022
Question

Bluetooth audio not working only in Zoom. Works well with everything else.

  • October 19, 2022
  • 3 replies
  • 8 views

Windows 10. AirPods worked perfectly until a few days ago. Everything else works on my PC, except for zoom.

Tried unpairing, removing driver, reinstalling zoom, rebooting PC, updating Windows...

Other people have same issue but there has been no comments from Zoom.

 

    3 replies

    hajohnAuthor
    Newcomer
    October 19, 2022

    Anyone experiencing the same issue, I found something that helped from another user here:

     

    https://community.zoom.com/t5/Meetings/Bluetooth-Headphones-not-working-as-speaker-or-microphone-in/m-p/41273#M20461

     

    Hope this helps you. This should've been more easy to find...

    Newcomer
    October 20, 2022

    Make sure your audio devices are properly connected and are not muted. Disable Bluetooth. If your computer is connected to an external audio device via Bluetooth, resetting the connection might help. If the respective device is in another room, you won't hear it.

    Newcomer
    November 27, 2022

    Exactly, how to have Zoom replying to solve this problem. I dont find how to contact them. And I am paying every month a fee, so Zoom has an obligation to have a way to contact them in case of issue !!!