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Newcomer
December 27, 2021
Question

Blackmagic Ultrastudio Mini Recorder

  • December 27, 2021
  • 25 replies
  • 2 views

Hello all:

 

I am new to the Community.  Thanks in advance for any help.

 

I have been using a Blackmagic Ultrastudio Mini Recorder to connect a Nikon D750 successfully with Zoom on a 2019 Intel MacBook Pro for over a year.  Current software is Monterey 12.1.  All was fine.  However, after updating to Zoom 5.9 and 5.9.1 I no longer have connectivity. Blackmagic Ultrastudio Mini Recorder still shows in the available cameras, but no longer has available video.  Only show a black screen. 

 

Has anyone had a similar issue and found a fix?

    25 replies

    Newcomer
    December 27, 2021

    I am having a similar issue... someone please help fix this!

    GeohAuthor
    Newcomer
    December 28, 2021

    I have tried using Terminal to resign Zoom as in the past to no avail.

     

    GeohAuthor
    Newcomer
    December 30, 2021

    Found a workaround using OBS (Open Broadcaster Software).  It's free and easy to set up.  Now my Nikon D750 is running HDMI through the Blackmagic Ultrastudio Mini Recorder into my MacBook Pro.  In Zoom, I select OBS Virtual Camera and Zoom 5.9.1 is working.

    Newcomer
    January 4, 2022

    Just downloaded and tried this solution. It didn't work  . . . any other ideas?

    Newcomer
    January 11, 2022

    Help…same issue! 

    Newcomer
    January 11, 2022

    I started a trouble ticket with zoom, but only solution so far is to go back to 5.8.6 and not upgrade. This isn't sustainable for long. I will post if I get a solution . . .

    Newcomer
    January 12, 2022

    How do you find version 5.8.6

     

     

    Newcomer
    January 12, 2022
    Newcomer
    January 12, 2022

    Thank you but link says access denied.

    Newcomer
    January 12, 2022

    Same issue with UltraStudio HD mini. Mac OS 12.1; Zoom 5.9.1 (3506)   I have six clients with various BMD configurations. Yikes! 

    Newcomer
    January 12, 2022

    I will tell my support person that I'm not alone, but perhaps we should all start trouble tickets so zoom fixes the issue? My problem is with my Macbook Pro running Mojave 10.14.6, but I really do think this is a zoom problem.

    Newcomer
    January 13, 2022

    I had a similar issue with Zoom and mini recorder. Zoom did not enumerate all the different formats that the mini recorder can support. I was able to download version 5.8.4.2421 and it now works again. You can get it here: https://zoom.us/client/5.8.4.2421/Zoom.pkg

    Newcomer
    January 18, 2022

    Same problem here with Zoom 5.9.0 and 5.9.1. 
    Running MacOS Monterey with a BlackMagic Studio Camera and BlackMagic UltraStudio 3G Recorder. 

    Newcomer
    January 20, 2022

    Same problem here with a BM Studio recorder. I've also tried with a Decklink 8k Pro installed inside my Mac Pro with the same issue.

    Newcomer
    January 20, 2022

    Same issue here. And I can't downgrade on my corporate machine.  Fix, please?

    Newcomer
    January 26, 2022

    Did ZOOM version 5.9.3 improve this issue? I'm considering to update to new version.

    Newcomer
    January 26, 2022

    It did not fix it for me. I get a green screen instead of my camera output.

    Newcomer
    January 26, 2022

    Yep Inalso get a fuzzy pixelated green screen! Immensely frustrating!!