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Newcomer
December 27, 2021
Question

Blackmagic Ultrastudio Mini Recorder

  • December 27, 2021
  • 25 replies
  • 35 views

Hello all:

 

I am new to the Community.  Thanks in advance for any help.

 

I have been using a Blackmagic Ultrastudio Mini Recorder to connect a Nikon D750 successfully with Zoom on a 2019 Intel MacBook Pro for over a year.  Current software is Monterey 12.1.  All was fine.  However, after updating to Zoom 5.9 and 5.9.1 I no longer have connectivity. Blackmagic Ultrastudio Mini Recorder still shows in the available cameras, but no longer has available video.  Only show a black screen. 

 

Has anyone had a similar issue and found a fix?

    25 replies

    Newcomer
    February 1, 2022

    I am using a Blackmagic Recorder 3G for video input. It works great under 5.8.6, but gives me green static under 5.9.1 and 5.9.3. I am running Catalina 10.15.7 on a 2019 16” MacBook Pro. My Blackmagic drivers are up to date (12.2.2). Hopefully this can be solved on Zoom's end.

    Newcomer
    February 1, 2022

    I found a workaround that works for me on MacOS:

     

    OBS to Zoom via NDI for MacOS

     

    Download OBS: https://cdn-fastly.obsproject.com/downloads/obs-mac-27.1.3.dmg

     

    Install OBS: obs-mac-27.1.3.dmg

     

    Instead of watching the video below, you can just read my shorter instructions after the video link.

     

    Video guide found here: https://www.youtube.com/watch?v=yuwJ84f6E4I

     

    My shorter instructions:

     

    Download two installers found here (direct links to both below for the versions available on 2/1/2022): https://github.com/Palakis/obs-ndi/releases

     

    Install this runtime:  https://ndi.palakis.fr/runtime/ndi-runtime-4.5.1-macOS.pkg

     

    Then install this plugin:  obs-ndi-4.9.0-macOS.pkg

     

    Download NDI Tools for Mac (found at bottom of this page): https://ndi.tv/tools/

     

    (NDI/HX Driver for Mac is included now in the above installer and not separate as stated in the video guide.)

     

    Install: NDIToolsInstaller.pkg

     

    Open OBS

     

    Under Sources below click the + and add your input device

     

    Tools > NDI Output Settings > Check mark Main Output > Main Output name: OBS > Click OK

     

    Start NDI Virtual Input

    NDI (on top tool bar at right) > YourMac.LAN (OBS)

     

    Start NDI Video Monitor (You only need to do this to set up and check if all is working. Don’t need to open it in the future.)

    NDI (at top LEFT by NDI Video Monitor menu) > YourMac.LAN > NDI Virtual Input

    Check that video and audio are coming through as you want.

     

    Install Zoom: https://zoom.us/download

     

    Open Zoom

    zoom.us > Preferences > Video > NDI Video

    zoom.us > Preferences > Audio > NDI Audio

     

    Hopefully all is working well.

     

    Now that we are set up. Close NDI Video Monitor, NDI Virtual Input, OBS and Zoom.

     

    To start up a new meeting:

     

    Open OBS and make sure your device is the source

     

    Open NDI Virtual Input and at the top RIGHT of the tool bar: NDI > Select YourMac.LAN (OBS)

     

    Open Zoom and make sure the video and audio preferences are for NDI and are working.

     

    Join a meeting and enjoy.

    Newcomer
    February 1, 2022

    Thanks. I tried OBS and it didn't work for me, but ManyCam is super easy and is working great. No instructions needed for ManyCam. You download it, click the + in the source frame, then webcam and the camera shows up. Easy peasy! Then in zoom just choose ManyCam broadcasting the BMD camera. It was also easy to adjust the resolution to get a sharper picture.  <https://manycam.com/> ManyCam has a free version, but you can also buy an inexpensive lifetime subscription to remove their logo from the video. Best to everyone! 

    Newcomer
    February 7, 2022

    Still reporting the same issue.  Something I have found is that some signals work.  For instance my Sony camera and my MacBook Pro output produce this green garbled image, but the output from my Raspberry Pi works just fine.

     

    Additionally OBS, BM Media Express, etc show the picture fine where Zoom does not.  At this point I've downloaded an older copy of Zoom where it works to get by for now.

     

    In this thread seeing ManyCam as a suggestion makes me want to check that out.  I've also used the OBS Virtual Cam successfully, but I don't always want to be using OBS when I want to use this camera with Zoom.

    Newcomer
    February 13, 2022

    Same issue on macOS Monterey 12.2.1 M1 Max, Zoom 5.9.1

    Newcomer
    February 16, 2022

    Same issue here, please fix it ASAP.

    Newcomer
    February 16, 2022

    I'm experiencing this as well. Very frustrating

    Newcomer
    February 25, 2022

    I am facing some very serious meeting recording issues as you can see here on the page kindly guide me about it I recently bought some new recorder and theproduct is very amazing just issue in the recording.

    Newcomer
    March 1, 2022

    The latest release of Zoom, version: 5.9.6 (4993), on MacOS 12.2.1 on an Intel MBP is successfully working with my UltraStudio Recorder 3G driver version 12.2.2 using HDMI. 🎉

    Newcomer
    March 1, 2022

    Still using a Blackmagic Recorder 3G for video SDI input at 23.976fps. It still works great under 5.8.6. I have tried it with Zoom 5.9.6 and I now get video, but the options to choose format and frame rate are still missing, and the video seems to come into zoom at 12 frames per second. I am running Catalina 10.15.7 on a 2019 16” MacBook Pro. My Blackmagic drivers are up to date (12.2.2). Are you getting the correct frame rate in zoom?

    Newcomer
    March 1, 2022

    Unfortunately, I don't have an option to select the format for framerate either, but that is at least consistent with the other VC applications we use regularly.  

    My experience after upgrading was that initially, the frame rate was very low, but at some point, Zoom appeared to adjust to a faster framerate automatically.

    Newcomer
    March 1, 2022

    I can confirm as well, with Zoom 5.9.6 (4993) I have clear feed from a Blackmagic UltraStudio Recorder 3G (SDI in) on a 2021 MacBook Pro 16" M1Max

     

    Hooray!

    Newcomer
    March 1, 2022

    Are you getting the correct frame rate in Zoom? My SDI input of 1080psf @ 23.976 fps looks good in Blackmagic Studio Express, but it appears to be around 12 fps in Zoom. The options for choosing frame rate of the input are still missing since Zoom 5.8.6.

    Newcomer
    March 1, 2022

    I don't see options for framerate, resolution, etc

     

    I have correct fps though, at 24p

    Newcomer
    March 1, 2022

    All resolved with latest Zoom update...3 months it took but happy its all working again!

    Newcomer
    March 1, 2022

    All fixed, 3 months later, with latest release of Zoom.