Black windows on screen share

Forum|Forum|3 years ago
August 7, 2022
2 replies
0 views

When sharing my screen, any Zoom windows will show up as a black box. See attached pic for an example.

I've already tried several solutions suggested in this forum, including:

- Turning off all of the screen sharing hardware acceleration options

- Toggling use 'TCP connection for screen sharing'

- Optimize for video is not enabled

None of those options resolved the problem. I'm running Windows 11, Intel UHD graphics, Zoom client 5.11.4

ZoomTestKitchen

Specialist

Here's your solution...

Start Sharing
Go to Zoom toolbar and click on the ... More button
Then click on "Hide Floating Meeting Controls"
Or, avoid the toolbar and more button and simply press Ctrl+Alt+Shift+H
Warning: Sometimes it can take 1 to 4 seconds for the boxes to clear.

J

jx2dadAuthor

Newcomer

This did not resolve the problem. It hides the floating meeting control bar, but it doesn't affect the display of the participants window, the chat window, or any other Zoom windows. Any of those windows will create a blacked out region for other meeting participants.

M

mrayvid16

Newcomer

Was this issue ever solved? I am having the same issue. A black box appears on my screen after someone screen shares with me and will not go away unless I restart my computer.

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