cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Black Boxes over Zoom controlS and participant tiles when sharing

JoshBowman
Newcomer
Newcomer

‎2025-03-29 09:15 AM

Hello,
I am an adjunct instructor who teaches remotely. Unfortunately, when I share my screen with my class (which is the vast majority of the time), the participants see a black box where the Zoom controls and participant tiles appear on my screen.
In an attempt to fix the problem, I tried sharing the screen with both the video optimizer on and off. This did not fix it. I also updated all of the drivers on my laptop. This did not work. Moreover, in my research, many people mentioned that this problem was specific to Lenovo laptops, but I have an HP laptop.
Could you provide some guidance on resolving this issue?
Thank you in advance,
Josh Bowman
ACLI ESL Adjunct Faculty
NOVA Workforce (Online)

Topics:
0 Likes
0 REPLIES 0