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Basic user limit

koakd
Newcomer
Newcomer

I'm getting this error for 100 users, but have no idea what my limit is.

 

Some users will be unassigned Zoom Meetings Basic soon because you have exceeded the limit of Zoom Meetings Basic users. You can contact sales to learn about your options.
Number of Zoom Meetings Basic users exceeded: 101

 

 Trying to add a user yields this: https://imgur.com/a/CFF5G7c

 

We have had a support ticket open for 15 days without any updates.

 

1 REPLY 1

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @koakd,

Welcome to the Zoom Community! We're glad to have you here.

The limit for basic users is 100 participants per meeting. If you wish to add more, you can upgrade to the pro plan with the large meeting add-on. 

 

Screenshot 2024-12-05 at 12.04.42 AM.png


You can learn more about the plans and pricing at https://zoom.us/pricing


If you need further assistance, please let us know.


Mark
Zoom Community Team
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