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Basic User on Paid Plan?

rhanauer
Newcomer
Newcomer

‎2023-01-16 12:34 PM

I have my existing Basic Plan account that I've now linked with my professional organization, so I'm a Member of that Account Profile. However, when I try to set up a meeting, I'm still limited to 40 minute meetings, even though my organization does not have that limit. Is there something else I need to do? 

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Frank_TB
Community Champion | Customer
Community Champion | Customer

‎2023-01-16 12:44 PM - edited ‎2023-01-16 12:45 PM

Ask your Zoom admin to switch you to a full account. Basic is limited to 40 minutes.